05/01/2026 
Bulgaria, Sofia 
Full-time, On-Site Talent Factor is a Talent Agency born from a dream. The dream of how, using the resource of our Talent, we can be useful in finding, developing and realizing other talents. People and businesses need a talent revolution.
Dreams are a good thing, but let’s not just talk about them. Let’s do something about them!
For our client, a well-established investment intermediary, you can be the Face of a modern financial technology platform as a:
Customer Support with English – Mainly chat & email
What’s the role?
- Responding to customer inquiries regarding the service via live chat and email (with a minimal number of phone calls);
- Providing fast and accurate resolution of customer issues;
- Guiding clients through the trading platform and explaining its features and functionalities;
- Communicating with other departments when necessary.
What’s here for you:
- Opportunity to work in a young, and international team;
- Additional health insurance;
- Multisport / CoolFit card;
- Shift-based work, with one fixed shift per week;
- Office-based role in a modern location.
What makes you a perfect fit?
- Very good command of English (mandatory);
- Strong communication skills and ability to work in a team;
- No previous experience required – suitable for entry-level candidates.
All data provided by you is protected within the meaning of the GDPR and will be used only for the purposes of this selection.
Talent Factor holds a license from the National Employment Agency with No. 3647 dated 19.01.2024.